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FAQs

1-Day Singapore Tourist Pass Plus and 3-Day Singapore Tourist Pass Plus can be purchased online at http://singaporetouristpassplus.com.sg/ or at the following locations: 

 

a) Changi Recommends

Address: Changi Airport Arrival Hall Terminal 1, 2 and 3

Operating hours: 24 Hours

Telephone: +65 6701 1185

 

b) MRT Passenger Service Centers at:

Bayfront

Operating hours:
8.00 am – 10pm (Including Saturday, Sunday & Public Holidays)

Bras Basah

Operating hours:
8.00 am – 10pm (Including Saturday, Sunday & Public Holidays)

Changi Airport

Operating hours:
8.00 am – 10pm (Including Saturday, Sunday & Public Holidays)

Dhoby Ghaut

Operating hours:
8.00 am – 10pm (Including Saturday, Sunday & Public Holidays)

Esplanade

Operating hours:
8.00 am – 10pm (Including Saturday, Sunday & Public Holidays)

Kranji

Operating hours:
8.00 am – 10pm (Including Saturday, Sunday & Public Holidays)

Lavender

Operating hours:
8.00 am – 10pm (Including Saturday, Sunday & Public Holidays)

Marina South Pier

Operating hours:
8.00 am – 10pm (Including Saturday, Sunday & Public Holidays)

Nicoll Highway

Operating hours:
8.00 am – 10pm (Including Saturday, Sunday & Public Holidays)

Promenade

Operating hours:

8.00 am – 10pm (Including Saturday, Sunday & Public Holidays)

 

c) ;D Happy Factory

Address: 76 Boat Quay, Singapore 049864 (Along the Singapore River)

Nearest MRT: Raffles Place (EW14/NS26) or Clarke Quay (NE5)

Operating hours: Daily, 3pm to 12 midnight (Last order at 11.30pm)

Telephone: +65 6635 2715

 

We accept major forms of online payment such as VISA, Unionpay and MasterCard

The Singapore Tourist Pass Plus is valid for 3 months from the date of purchase for use as a transport pass. 1-day coverage of the day pass begins from your 1st usage of the pass to the end of public transport services for that day.

The first usage of the Singapore Tourist Pass Plus activates the card.

You do not need to, the pass is valid for 3 months from the day of purchase as long as you do not activate it.

There will no longer be unlimited travel coverage. However, it can still be used as a normal ez-link card (stored value card).

No you can’t. The days are counted in consecutive days upon activation at the first use.

Coverage of the pass coincides with the operational hours of public transport services for the day.

Unlimited travel is only applicable for public bus and train services. The pass excludes rides on premium bus services such as Fast Forward, Night Rider and Nite Owl buses.

Yes, you can top-up the Singapore Tourist Pass Plus card like a normal ez-link transport card. The stored value amount will have to be utilized upon pass expiry.

There is no child price for this pass. Children above 3 years old are required to purchase a Singapore Tourist Pass Plus.

It is located at 48 Pagoda Street, Singapore 059207 and is easily accessible by MRT. Alight at Chinatown Station (NE4/DT19) and take Exit A to Pagoda Street.

 

Address: 48 Pagoda St, Singapore 059207

Nearest MRT: Chinatown (NE4/DT19)

Operating Hours: Daily, 9am to 8pm (Last Entry at 7pm)

Telephone: +65 6224 3928

Website: http://chinatownheritagecentre.com.sg

 

The Singapore Sling can be redeemed at ;D Happy Factory.

 

Address: 76 Boat Quay, Singapore 049864

Nearest MRT: Raffles Place (EW14/NS26)

Operating Hours: Daily, 3pm to 12 midnight (Last Order at 11.30pm)

Telephone: +65 6635 2715

Website: http://www.dhappyfactory.com

Yes, certainly! The Singapore Sling is available in both alcoholic and non-alcoholic versions. Tourists below 18 years old may opt for the non-alcoholic version.

Outlets: 

HOUGANG MALL (#B1-11)
Operating Hours: 8am – 9pm

Tel: 6384 7863

 

ION ORCHARD (#B4-58/59)
Operating Hours: 9.30am – 9.30pm

Tel: 6238 7181

 

PLAZA SINGAPURA (#B2-43)
 Operating Hours: 10.00am – 10.00pm

 Tel: 6255 5806

 

BEDOK MALL (#B2-22)
Operating Hours: 10am – 10pm

 Tel: 6385 6808

 

JUNCTION 8 (#B1-K8)
Singapore 579837
Operating Hours: 8am – 9pm

Tel: 6262 5003

 

VIVOCITY (#B2-K23)
 Operating Hours: 10.00am – 10.00pm

 Tel: 6255 5926

 

PUNGGOL WATERWAY POINT (#B1-K7)
Operating Hours: 7.30am – 9.30pm

Tel: 6384 7710

 

CITY SQUARE MALL (#B2-K2/K3/K4 & K11)
Operating Hours: 10am – 10pm

 Tel: 6341 9470

 

Website: www.crave.com.sg

 

Yes, we provide both local and international deliveries. Please note that deliveries (economy standard mail with no tracking) will take up to 2 weeks depending on your location.

Mailing charges are calculated based as follows:       

Numbers of cards purchased

Postage

1-5

S$5

6-10

S$10

11-20

S$20

Above 20

S$50

An email confirmation notice will be sent to you upon successful purchase of your order of STP+.

Please email to hi@singaporetouristpassplus.com.sg or call us at +65 6886 9071 to allow us to assist you.

Please present the email notification and your passport details when you arrive at the pick-up point to collect your STP+.